What methods of payment do you accept?
We accept paypal, cheques, international bank transfers, UK bank transfers.
regards
admin
Do you carry spares for the hubs?
Yes – we carry a full range of spares including axles, bearings, skewers and freehubs.
regards
admin
Are spoke replacements available for the wheels if spokes break?
All wheels come with 2 spare spokes of each length.
regards
admin
Are they another brand re-labelled?
No, although they are very similar to Reynolds rims.
regards
admin
All wheels come with a 1 year warranty again manufacturing defects. We cannot guarantee against potholes or crashes, but do have a close affiliation with a professional carbon repair company, who are able to do amazing things with damaged carbon.
regards
admin
Can I buy them unbuilt to get them faster?
Unfortunately not – all our wheels are held in the factory, the wheel build is one of the quicker processes as certain of the rims are built using the ‘Just in Time’ method of production, so lead times would not be greatly affected.
regards
admin
Can I come and look at the frames / wheels?
If we have stock, you are welcome to visit our storage premises.
regards
admin
Where are you based – do you have a shop?
We trade out of a small market town in north Suffolk called Beccles. We run an internet only business at the moment, but visitors are welcome by appointment
regards
admin
Do you have any independent reviews of the wheels?
Not yet – but we are working towards getting a complete bike reviewed, and it should happen soon.
regards
admin
The rims are made in a factory in China – the same factory which produces Reynolds rims, so the same exacting standards are maintained throughout
regards
admin
What methods of payment do you accept?
We accept paypal, cheques, international bank transfers, UK bank transfers.
regards
admin
All wheels come with a 1 year warranty again manufacturing defects. We cannot guarantee against potholes or crashes, but do have a close affiliation with a professional carbon repair company, who are able to do amazing things with damaged carbon.
regards
admin
Can I buy them unbuilt to get them faster?
Unfortunately not – all our wheels are held in the factory, the wheel build is one of the quicker processes as certain of the rims are built using the ‘Just in Time’ method of production, so lead times would not be greatly affected.
regards
admin
Can I come and look at the frames / wheels?
If we have stock, you are welcome to visit our storage premises.
regards
admin
Where are you based – do you have a shop?
We trade out of a small market town in north Suffolk called Beccles. We run an internet only business at the moment, but visitors are welcome by appointment
regards
admin
What is the postage cost to Italy?
We post to most countries (except the US). All postage rates can be found here
regards
admin
Why do the wheels currently take so long to order?
There are 120 combinations, and we currently only hold a minimum stock. This is building, but until we hold all models, we state a 4 week lead time, to allow for the exact combination to be built to your specifications. Where possible, we will offer alternatives if you need them in a hurry.
regards
Ben
Do you carry spares for the hubs?
Yes – we carry a full range of spares including axles, bearings, skewers and freehubs.
regards
admin
Are spoke replacements available for the wheels if spokes break?
All wheels come with 2 spare spokes of each length.
regards
admin
Are they another brand re-labelled?
No, although they are very similar to Reynolds rims.
regards
admin
All wheels come with a 1 year warranty again manufacturing defects. We cannot guarantee against potholes or crashes, but do have a close affiliation with a professional carbon repair company, who are able to do amazing things with damaged carbon.
regards
admin
Do you have any independent reviews of the wheels?
Not yet – but we are working towards getting a complete bike reviewed, and it should happen soon.
regards
admin
The rims are made in a factory in China – the same factory which produces Reynolds rims, so the same exacting standards are maintained throughout
regards
admin
Are wheels / rims available without decals?
Yes – the cost is the same, but we’d prefer you to show off our decals.
regards
admin